Anggun Permatasari
A woman walking along a tropical shore

About Anggun Permatasari

Behind every great experience is someone who cares about the details.

Luxury isn't the beautiful destination, or the expensive hotel, or the experience nobody else can get into. It's not having to think about any of it.

I've worked in hospitality on these islands long enough to know where things quietly go wrong: the transfer that was never confirmed, the table that wasn't really held, the request that got lost between three WhatsApp groups. So I hold all of it myself.

I work with private clients, couples, families and groups, and with the hospitality businesses who want their guests to leave feeling something. Both come down to the same thing: paying attention.

See you on the island,

Anggun

Anggun Permatasari
On the islandAnggun PermatasariPererenan, Bali · your trip handler

My expertise

What I actually do,
day to day.

  • Premium Trip Planning
  • Private Travel Handling
  • VIP Guest Handling
  • Destination Management
  • Hospitality Service Standards
  • Guest Experience
  • Team Training
  • SOP Development
  • Hospitality Operations
  • Event & Experience Planning
  • Personalised Concierge Services

Experience

Experience that shapes better experiences

Everything I know about this came from doing it: hospitality, travel, and a lot of hours in front of guests. That's where the focus on detail, communication and the whole guest journey comes from. Not a course.

  • Hospitality
  • Guest Relations
  • Restaurant
  • Travel
  • Tourism
  • VIP Guest Handling
  • Operations
  • Team Management
  • Event & Experience Management

Why work with me

Six honest reasons, not six adjectives.

You're talking to me

Not an account manager, not a shared inbox. The person who plans your trip is the person who answers when the boat time changes at ten at night.

I sweat the small things

Which side of the villa gets the morning light. Whether the driver speaks English. Whether that table is actually held, or just written down.

I've worked the floor

I know how service feels when it's done properly, and I know exactly where it breaks, because I've been the one it broke on.

These islands are home

Lombok and Bali aren't a territory I cover. It's where I live, and the people I put you with are people I know by name.

One number to call

Villa, driver, boat, restaurant, the thing that went wrong at midnight. All of it comes through me. You never chase a supplier.

Discreet by default

Names, plans and itineraries stay between us. I don't post your trip, and I don't use you as a reference without asking.

The network

A trusted network behind every experience

One point of contact. A carefully coordinated network behind the experience.

  • Boutique Hotels
  • Villas
  • Private Drivers
  • Boat Operators
  • Restaurants
  • Beach Clubs
  • Local Experience Providers
  • Event Suppliers
  • Wellness Providers
  • Photographers
  • Guides

Privacy & discretion

Privacy matters

What you're planning and where you're staying stays between us. I don't post client trips, and I don't use anyone as a reference without asking.